REFUND POLICY
Our Terms and Conditions were last updated on September 15, 2024.
Refund Policy:
At TEACHER MALA, we are dedicated to delivering high-quality digital products and services to support your digital journey. Your satisfaction is our priority, and we take pride in the value we offer to our users. To ensure transparency and a clear understanding of your rights and responsibilities, we've outlined our refund policy below.
Nature of Digital Products and Services:
Our offerings encompass a range of digital services, including YouTube Management, Video Editing, Graphic Design, Web Design, Funnel Design and Automation, personal and group coaching, and digital products such as PLR, MRR, and online courses. These services are designed to provide tailored solutions to meet your unique business needs.
No Refunds for Digital Products and Certain Services:
Due to the digital and non-tangible nature of our products and certain services (YouTube Management, Video Editing, Graphic Design, Web Design, Funnel Design and Automation, personal and group coaching, and digital products such as PLR, MRR, and online courses), we regret that we are unable to provide refunds once a purchase is completed or a service has commenced. Once a digital product is accessed or downloaded, or a service project has started, the transaction is considered final.
Services: Choose Carefully:
We understand the importance of making informed choices. Before making a purchase or engaging in our services, we encourage users to review product descriptions, features, and service offerings carefully to ensure compatibility with their needs.
Your Satisfaction Matters:
Your satisfaction is crucial to us. If you have any questions or concerns about a product or service before making a purchase, we encourage you to reach out to our support team (support@teachermala.com). Our team is here to assist you, provide additional information, and address any inquiries you may have.
Protecting Your Investment:
We understand the significance of your digital investment. By choosing carefully and understanding the nature of our products and services, you can make confident decisions when exploring our offerings.
Exception for Online Courses by Teacher Mala
For Online Courses personally created by Rose Gumera, we offer a 30-day refund policy. If you are unsatisfied with the course content within the first 30 days of purchase, please contact us for a refund at support@teachermala.com.
We appreciate your trust in our commitment to delivering valuable digital products and services. If you have any further questions or require clarification regarding our refund policy, please do not hesitate to contact us.
We are here to assist you and ensure your digital experience is both enjoyable and rewarding.
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